uturn
New Member
Posts: 2
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Post by uturn on Aug 5, 2022 22:46:33 GMT
Hello Sam,
Well since installing EFB I just built a new computer will all new drives….starting from zero. Same problem as last time, the confirmation email never arrives. I tried to see if lost password worked it not and it did send am email to the correct address. The bot must have an issue… for me I have the firewall off line and no defender, I own the domain and I receive dozens of emails daily as this a flying club web site that I built and own….glad to work on this with you or just please activate and that will fix the problem. Thanks Henry (uTurn)
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Post by Sam Smith on Aug 8, 2022 7:37:28 GMT
You don't get a second one. Once you have confirmed the e-mail address it is confirmed. What ever e-mail address we used last and the password you set should unlock the software.
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Post by Bazz Young on Oct 16, 2022 6:40:46 GMT
Hi there - I'm having a similar problem? I have entered correct email address, repeatedly asked for a re-send of the registration confirmation email, but still nothing arrives? Can you help? (MSFS2020)
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Post by rawenzel on Jan 9, 2023 17:30:10 GMT
same here - why do you ot send the regestratio confirmatio email?
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Post by Sam Smith on Jan 11, 2023 8:56:11 GMT
I need to know your e-mail address, or a clue if you want me to manually do it. Out of 10,000 registrations we have had 4 people with problems
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Post by terrabear on Apr 16, 2023 11:28:48 GMT
No confirmation e-mail was send to me
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Post by Sam Smith on Apr 16, 2023 14:21:07 GMT
I have confirmed the address for you.
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Post by heater73 on May 7, 2023 6:40:03 GMT
Hello I have the same issue as the above. I have not received my confirmation email after purchasing Sim EFB Manager from Aerosoft on 29 April 2023. See below. I have requested a new email sent more than 6 times and no email appears in my inbox. My email address is ahetherington73@gmail.com. Please can I have an email sent to me so I can use the software I paid for?
Thank you.
Andrew
From: Aerosoft
Sent: Saturday, April 29, 2023 8:43 PM
To: ahetherington73@gmail.com
Subject: Confirmation of your order at Aerosoft
Hello Andrew Hetherington,
(vrsnddownload)
We hereby acknowledge receipt of your order at Aerosoft Shop (Nummer: 1120511844) on 29.04.2023 at 12:43.
Information on your order:
Art.No. Pos. Art-Nr. Quantities Price Total
1 AS15385 1 24,33EUR 24,33 EUR
SimPerfect - Sim EFB - Electronic Flight Bag
Shipping costs:: 0 EUR
Total net: 24,33 EUR
Selected payment type: Credit Card
Please mind, that the amount you need to pay by credit card, is debited immediately.
Selected dispatch: Digital Download
After payment, you will either find a serial and direct download link in your account (Instant downloads) or can install your product via Aerosoft One.
Billing address:
Andrew Hetherington
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Post by heater73 on May 7, 2023 6:40:46 GMT
Hello I have the same issue as the above. I have not received my confirmation email after purchasing Sim EFB Manager from Aerosoft on 29 April 2023. See below. I have requested a new email sent more than 6 times and no email appears in my inbox. My email address is ahetherington73@gmail.com. Please can I have an email sent to me so I can use the software I paid for?
Thank you.
Andrew
From: Aerosoft
Sent: Saturday, April 29, 2023 8:43 PM
To: ahetherington73@gmail.com
Subject: Confirmation of your order at Aerosoft
Hello Andrew Hetherington,
(vrsnddownload)
We hereby acknowledge receipt of your order at Aerosoft Shop (Nummer: 1120511844) on 29.04.2023 at 12:43.
Information on your order:
Art.No. Pos. Art-Nr. Quantities Price Total
1 AS15385 1 24,33EUR 24,33 EUR
SimPerfect - Sim EFB - Electronic Flight Bag
Shipping costs:: 0 EUR
Total net: 24,33 EUR
Selected payment type: Credit Card
Please mind, that the amount you need to pay by credit card, is debited immediately.
Selected dispatch: Digital Download
After payment, you will either find a serial and direct download link in your account (Instant downloads) or can install your product via Aerosoft One.
Billing address:
Andrew Hetherington
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Post by Sam Smith on May 8, 2023 10:12:58 GMT
I guess you managed to find the email since it says you have confirmed it
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